General Information
- How do I access the membership site (Flight Deck)?
- Where do I find the lessons?
- Are there replays of the live sessions in EPM?
- Where do I find my Milestone Document?
- Help! I can't find my password to log in to my Flight Deck on XP.
- How do I access the bonuses?
- How do I know EPM will work for my niche?
- How will Daylight Savings Time affect my call times?
- What is the breakdown of XPs and XXPs and the total amount that can be earned?
- I want to get on the Weekly Leaderboard. How many XPs are available to me each week?
- Is there a way to keep access to Ainslee and GoPlus after EPM is over?
- I have a question related to my GoPlus account. Can you help?
- What if I don't have a course or product yet?
- How long is EPM?
- What is the program schedule?
- What is the weekly schedule for Coaching Pod calls?
- What if I can't attend all the calls?
- What is the difference between the MVP and Supercharge track?
- Can my friend join as my partner?
- Do you offer payment plans?
- Help! I’m not getting emails?
Coaching
- When will I be assigned a coach?
- How can I contact my coach?
- How do I get help from my coach?
- What if I need extra help or personal support?
- How do I join my pod call for live coaching?
Billing
- Who do I contact for specific billing questions?
- How can I update my credit card?
- Can I please get a refund?
Make Your Money Back Guarantee
General Information
- When will I have access to the Momentum Flight Deck?
- Will there be a replay of the Momentum Kick-Off Call?
- Will there be replays if I can’t attend one of the monthly sessions or my Pod Calls?
- When are all the Accelerators for this Momentum Year (Mar 2024 - Feb 2025)?
- When and where is the Flowmapping™ & Roadmapping Accelerator?
Flowmapping™ Assessments
- How do I find my Flowmapping™, Kolbe & Wealth Dynamics codes?
- How do I find my Unstoppable Business Assessment?
- How do I find my Kolbe & Wealth Dynamics results?
- What do I do with my Kolbe & Wealth Dynamics results?
Calendar Set-up
Coaching and Content
- Who is my Momentum Coach?
- How do I schedule my first 1:1 Momentum Coach Call?
- How do I reschedule the time of my 1:1 Momentum call once it has been scheduled?
- How am I assigned a coach?
- How do I contact my coach?
- Can I change my coach?
- How do I find my pre-coaching form to fill out before my next coaching call?
- How do I get to my Momentum Pod Calls?
- Can I get a PDF of the Mega Sheet?
- I submitted my name for the Hot Seat, but I’m not on the list. What happened?
- Can you send my box as a personal gift so I don't have to pay customs fees/taxes overseas?
Billing
General Information
- What is the monthly schedule for calls?
- Are there replays of the weekly calls?
- Help! I’m not getting emails?
- What type of memberships do you offer?
- What are the different experiment levels?
- How do I access the membership site (My Classroom)?
- How do I sign up for Success School?
- Will I have access to the previous content if I cancel my enrollment?
- I just joined Success School but I don
- Can I speed up the videos so I can watch them a bit faster?